Internal screaming…Posted by My classy chassis
I hate dealing with customer service departments. It seems like no matter where you call the person on the other end of the phone is not truly happy to be helping you and is not interested in resolving your problem. For over four months I have been attempting to work with Sallie Mae to get my student loans processed under their income based repayment program. I have been in the program for 2 years. This is the first time that processing my application has been an exercise in frustration. Every single time I submit a document or application it is rejected. I call prior to the rejections to make sure my documentation is complete. I am always assured that they have everything they need to process the application and yet it is subsequently denied. I could scream!!!!